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STAR Council Member Spotlight – James Broderick

Could you introduce yourself and share a bit more about your career? I’m currently Head of Ticket Sales at Sadler’s Wells and have been working
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Managing an alternative dispute resolution service during the pandemic

The challenges of the past eighteen months have been experienced in all industries, some positively, but most of them negatively. The live entertainment industry –
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Mental health resources for industry professionals

Individuals across the industry have shown incredible resilience over the past 18 months, but this constant display of strength often comes at a cost, through
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STAR Council Member Spotlight – Abi Cope

Abi Cope, Head of Ticketing Operations at the Ambassador Theatre Group, shares her key takeaways from navigating the pandemic, her views on the future of
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How to identify ticket fraud on social media (and what to do about it)

Social media platforms are used by 4.48 billion people worldwide, equating to 57% of the global population (Datareportal, 2021). They have revolutionised the way organisations
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STAR Council Member Spotlight – Pauline Fallowell

Pauline Fallowell is the Director of Marketing & Audiences at the London Theatre Company. In this brief interview, she shares her advice to event organisers
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STAR Council Member Spotlight – Richard Howle

Could you introduce yourself and share a bit more about your career? I have worked in ticketing for 22 years. I started my career in
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STAR Council Member Spotlight – Paul Newman

Could you introduce yourself and share a bit more about your career? Taking on board everything I’ve learned through a career spanning more years than
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The 5-Step Guide to Returning to Events Safely

The 5-step guide to returning to events safely

It’s been a long time coming, but live events are finally back! As venues open up and prepare for the return to full capacity, being
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