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Delfont Mackintosh Theatres
Various
Box Office Manager
Reporting to the Group Box Office Manager, the Box Office Manager plays a vital role in the daily operation of the box office across two theatres, with line management responsibility for the Box Office Supervisors and part-time Box Office Clerks. This role will help maximise ticket sales by monitoring ticket inventory and managing on the day agent sales. It will be responsible for resolving escalated customer service issues and ensuring effective rostering. It will also produce and distribute end of day sales reports.
Royal Shakespeare Company
Stratford-upon-Avon
Sales and Ticketing Supervisor
We are looking for two Sales and Ticketing Supervisors to supervise and support our large team of Sales Operators, ensuring exceptional customer experiences across ticket purchases, enquiries, and on-site interactions. This role is vital in shaping positive audience relationships, encouraging visitors to return, deepening engagement and recommending the RSC to others.
Scottish Event Campus (SEC)
Glasgow
Ticketing Manager – Live Entertainment
Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year. As a Ticketing Manager, you will be responsible for working as part of the Ticketing Team to help manage ticketing operations, coordinating with promoters and internal departments, and ensuring a seamless client and customer experience. You will also collaborate with our ticketing partner to meet deadlines and ensure smooth delivery of each event. The role of a Ticketing Manager requires a unique blend of skills and attributes essential for success in a fast-paced and demanding environment. They will have a proven track record in event ticketing operations, particularly in on-sale management and exposure to high-volume live entertainment settings, is crucial. Proficiency in managing manifests, seating plans, and dynamic pricing strategies, combined with expertise in ticketing platforms and Microsoft Office, is necessary to streamline operations.
Glasgow Theatres
Glasgow
Head of Marketing & Communications
The Deputy Ticketing and Sales Manager supports the Ticketing & Customer Support teams by helping to maximise the ticketing revenue for productions through effective inventory management, ensuring sales are at the best possible price, providing administrative support, and delivering a first-class customer experience. This role primarily supports the Ticketing and Sales Manager to manage the venue’s ticketing operation and achieve sales targets but also is a key role for supporting our customer’s journeys, and particularly our venue’s accessibility. This is an exciting new role which will help deliver the longer-term growth strategy of the venue.
ATG Entertainment
Wimbledon
Deputy Ticketing and Sales Manager
The Deputy Ticketing and Sales Manager supports the Ticketing & Customer Support teams by helping to maximise the ticketing revenue for productions through effective inventory management, ensuring sales are at the best possible price, providing administrative support, and delivering a first-class customer experience. This role primarily supports the Ticketing and Sales Manager to manage the venue’s ticketing operation and achieve sales targets but also is a key role for supporting our customer’s journeys, and particularly our venue’s accessibility. This is an exciting new role which will help deliver the longer-term growth strategy of the venue.
