STAR backs oft ‘Just Tick It’ campaign to warn about scam ticket websites

10 September 2009

JUST TICK IT

The Office of Fair Trading (OFT) today relaunched its 'Just Tick It' campaign warning consumers about fraudulent ticket websites.  Supported by a host of musical and sporting celebrities, the OFT campaign coincides with new research which reveals that one in twelve ticket buyers admit to having been caught out by fake ticketing sites with victims losing an average of £80 each.

Jonathan Brown, Secretary of the Society of Ticket Agents & Retailers (STAR) commented on the problem of fraudulent websites:

"There are lots of dodgy websites out there, offering tickets for concerts and shows at highly inflated prices, or selling tickets that might not even exist. It's very easy to create a website that looks classy and reputable - but that doesn't mean it's law-abiding or will definitely supply you with what you think you are buying.

"One guarantee of getting a genuine ticket is to buy from a member of STAR. Our members sign up to a strict Code of Practice and they must provide clear and transparent information about the tickets on sale. STAR members are committed to excellent customer service and, if something does go wrong, STAR will step in to offer an independent means of redress."

STAR's advice on checks to make when buying online can be found by clicking HERE