Papa don’t preach: I know how to buy music tickets...
10 February 2012
With ticket sales for Madonna and the big summer festivals in
full swing, music fans are being urged to stay safe and only buy
from authentic STAR sources.
STAR - which stands for Secure Tickets from Authorised Retailers
- is the ticketing industry's kitemark for authenticity, so when
buying tickets for this summer's major events people should look
out for the distinctive STAR kitemark on websites and Box Office
Said Jonathan Brown, Secretary of STAR: "Online ticket
fraud is a continuing major problem, particularly around
high-demand events,and it not only fuels the black market but
leaves genuine music fans out-of-pocket. The venues, promoters and
legitimate ticketing agents are then left to try and sort out a
problem that's not of their making.
"To help customers differentiate between the UK's legitimate
ticketing agencies and rogue traders, the STAR kitemark was
launched in 2011 and is becoming increasingly known as the safety
standard for people wanting to know that they are buying tickets
from a reputable and reliable source."
All STAR members agree to a code of practice and guarantee that
the tickets they sell are authentic and supplied to them by
the event owners. Membership of STAR embraces all major
entertaintment ticketing agencies including Ticketmaster, See
Tickets, Ticketline and The Ticket Factory.
Music fans who want to check the authenticity of a ticketing
agency before buying should go to www.star.org.uk.