News

Have you been a victim of ticket fraud?

BUY SMART STAY SAFE

The Society of Ticket Agents and Retailers (STAR) is supporting a video campaign to protect ticket buyers with Operation Podium, the Metropolitan Police Service's specialist team to prevent and investigate a range of serious and organised crime affecting the Olympic economy.

STAR AWARDS

STAR has been very pleased to sponsor two awards this year including the STAR/SOBOM Award for Outstanding Customer Service and the Whatsonstage.com Award for Best Actress in a Musical...

THEATRE LINE LIMITED

The Society of Ticket Agents and Retailers (STAR) is aware that Theatre Line Limited has filed a notice of the intention to appoint administrators today, 15th February 2013. Theatre Line Limited is not and has never been a member of STAR.

STAR is proud to sponsor the 2013 Whatsonstage.com Awards.

Voting is now open for the 2013 Awards, which cover the best of the 2012 theatregoing year

Olympic and Paralympic Games theatre travel guide

Theatre lovers can be sure not to miss out on the excitement with our top tips for planning journeys to and from Theatreland during the Game.

Papa don’t preach: I know how to buy music tickets...

With ticket sales for Madonna and the big summer festivals in full swing, music fans are being urged to stay safe and only buy from authentic STAR sources.

The STAR/SOBOM Award for Outstanding Customer Service

Nominations are welcomed from the public for organisations or individual members of box office or ticket agency staff that have provided excellent service in 2012.

London 2012 Olympic and Paralympics Games Tickets

The Met’s Operation Podium urges you to follow this advice to protect you, your personal details, family and friends from being exploited by criminals.

Consumer Launch of STAR Kitemark

STAR has launched its new logo to help consumers avoid scam ticket sites. Check for the new STAR logo when buying your tickets.

Live UK Summit

Live UK Summit at the Radisson Blu Portman Hotel in London’s West End on 5-6 October.

Just Tick It

The Office of Fair Trading (OFT) has relaunched its 'Just Tick It' campaign warning consumers about fraudulent ticket websites.

Festival fans beware – how to avoid dodgy tickets this summer

As the festival season gets underway, how can you avoid falling victim to a ticket scam when trying to see your favourite band? STAR offers advice to festival-goers.

STAR Member publishes great new guide to West End Theatres

A terrifically informative and helpful guide to buying tickets for West End theatre has recently been published.

Ticket Industry Signs Up to Common Terms and Conditions

The entertainment ticket industry has come together to agree universal terms and conditions for tickets, simplifying the information available for consumers and moving to stifle unethical ticket practices.

Consumer White Paper – enforcement will be key to consumer protection

On 2 July, the Government launched the Consumer White Paper setting out plans to better protect consumers from online scams. Jonathan Brown, Secretary of STAR, comments on the plans.

STAR backs oft ‘Just Tick It’ campaign to warn about scam ticket websites

The Office of Fair Trading (OFT) has launched its 'Just Tick It' campaign warning consumers about fraudulent ticket websites.